Q1: Where is the production area of ​​"4 THE TURTLES Glass Straws"?

A1: All products are made in Taiwan!

 

Q2: 4TURTLES products appeal to environmental protection, why is the carrying case made of plastic?

A2: We advocate the use of “repetition”. When all items are reused, the amount of garbage and the damage to the earth can be reduced. So please consider whether is a demand for buying it.

 

Q3: The glass straw can be"heated or froze?

A3: It can be used for heating or freezing. However, please avoid reheating the straw immediately after freezing to prevent the glass from embrittlement and cracking.

*Check report: send report to Thick| send report to Thin

 

Q4: Is a straw easily be broken?

A4: Our glass straw has a low expansion coefficient of Glass NO.7740 PYREX allows for thick-walled containers that are safe for normal use. However, it is still not recommended to do dangerous actions (for example, heavy falls, throwing, repeated tapping for a period of time) to prevent rupture.

 

Q5: The clean way of a glass straw. 

A5: Welcome to use our special brush to clean!  

 

Q6: How long can I request a replacement?

A6: If the goods are defective, or the goods are damaged due to the delivery of the goods, please contact us within seven days after receiving the goods (Please record the goods as they are received to clarify the goods status.), we will have Dealing with the exchange of goods (the goods are only available for exchange not for return ).

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